Windy M Gep

Locked account

Why is my account locked And I was told to contact customer service support and now I need to know what to do
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Amanda B Lgz

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Redemption issues

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Chumba Casino - Redemption issues
Chumba Casino - Redemption issues - Image 2
Every word is true in the reviews!!! Win a measly 100SC and the email confirmation and the approval email come within seconds of each other. Win big and it's been pending for days. They may as well UNASS it. I will not bet another sweep. I would like to report them. Because since when can 1 only redeem to skrill what they purchased??? I purchased 300 SC package with skrill and was only allowed to redeem that exact amount. I purchased 5sc last week and cashed out 1k??? So why now.
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Pros:
  • You can win
Cons:
  • May hold redemption if its to big

Preferred solution: Deliver product or service ordered

User's recommendation: Risk!

Iesha S Dlr

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| map-marker Norfolk, Virginia

CHUMBA SCAMMING 2024

Chumba Casino - CHUMBA SCAMMING 2024
Chumba Casino - CHUMBA SCAMMING 2024 - Image 2
I won 3,800 A representative named Allie Deleted my account in the Bank verification stage.She then deleted my mom sister husband and uncles account.Support is no help.You can't speak to a supervisor. THE OWNER DOESNT GET BACK TO NO ONE.THEY ARE REFUSING MY WINNINGS.THEY ALL NEED TO BE INVESTIGATED BY THE FBI AND GET IMPRISONED..THEY SCAMMING CUSTOMERS IN 2024Do Not Play with them
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User's recommendation: Do Not Play with Them

jemicia m

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Verification

Chumba Casino - Verification
Chumba Casino - Verification - Image 2
1679**** I've been waiting on my verification for my bank to be verified for a very long time and have been able to retrieve my prize at all because of it hopefully I can get this resolved today
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User's recommendation: Hope

Latricia T Irk

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| map-marker Birmingham, Alabama

Real from my information so I can play the game

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Chumba Casino - Real from my information so I can play the game
I cannot log into my account because they say I had to verify my username I put my username in and my password and I cannot play the game. Can you please help me log back into my account I sent my picture ID and what else do I need?
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User's recommendation: Trying to log into my account

Claudia M Mjy

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Chumba deactivated my account, cancelled a withdraw

Chumba Casino - Chumba deactivated my account, cancelled a withdraw
Chumba Casino - Chumba deactivated my account, cancelled a withdraw - Image 2
Chumba Casino - Chumba deactivated my account, cancelled a withdraw - Image 3
On March 17th I cashed out 175 Already had pending 100 So they combined them 275 with draw. I also emailed them later the 17th because I hadn't got my birthday money as they always sent. Since 2017. On Friday 22 I got my birthday money. I went to use it after work and my account was deactivated. I can't get any answers. Then I asked about my withdraw. I was told I cancelled it. I DID NOT.. NOW I'M BLOCKED FROM THE FACEBOOK PAGE.
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Loss:
$275
Pros:
  • Great games
Cons:
  • This is my first

Preferred solution: Full refund

Justin W Nji

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Only problem I have is not being able to get ahold of somebody. Talk to him where's their is a problem problem

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Chumba Casino - Only problem I have is not being able to get ahold of somebody. Talk to him...
I love the games. I play all the time everyday still to this day. I just want what I want was. The grand jackpot was 903,903,45 is what I won it froze up and hasn't given me my money I have lost thousands of dollars I just need to have a conversation with some one who has a Business with no way to get a hold of somebody makes no sense
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Pros:
  • Have a phone number to contact customer service

Preferred solution: Full refund

Amanda T Nru

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| map-marker Fort Lauderdale, Florida

Need my redemption

Chumba Casino - Need my redemption
They deactivated my accoubt cuz they said i had more then 1 i have not used any accounts besides mthelen666@***.com we closed the other ones witb first redemption what is going on
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Yolanda K Gau

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Need to redeem my moneÿ

Chumba Casino - Need to redeem my moneÿ
Chumba Casino - Need to redeem my moneÿ - Image 2
I need to redeem my winnings and I have tried to upload my I.D. and Payslip, I need d my money ASAP , i would appreciate if yall would seee information for i can recieve my winnings
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Preferred solution: Full refund

Victoria B Nxt

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Not sure if u received all my information .

Chumba Casino - Not sure if u received all my information .
Chumba Casino - Not sure if u received all my information . - Image 2
Chumba Casino - Not sure if u received all my information . - Image 3
Chumba Casino - Not sure if u received all my information . - Image 4
Its not a complaint its a question. I uploaded my information to be reviewed for redemption. license a copy of my insurance policy and a picture of myself and Im not sure if you all received any of that
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Pros:
  • I won money
Cons:
  • Losing my money

Preferred solution: Deliver product or service ordered

User's recommendation: I’m not sure if my information was received

Justin W Nji

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I won money No it's not there.

Chumba Casino - I won money No it's not there.
I want free spinsand as I was doing my free spins. I won the one where you get to spin the wheel where it either get a grand jackpot Mini major or you went some money, well, I spent it. It landed on the grand jackpot. Well, I'm sitting there waiting for it to give me my money and I'm sitting there. Sitting it, froze up. It did not give me my money. It restarted me and it started all over and when I got back to the game. It act like no never happened but I have a screenshot of it. I definitely want it. And I've seen how I can get my money.
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Preferred solution: I just want what I want I want the grand jackpot

User's recommendation: I just won't help getting running. I play Everyday. I spend a lot of money lose everyday

Taylour Odn

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Verified Reviewer
| map-marker Dallas, Texas

Failure to pay

Chumba Casino - Failure to pay
I had 2 redemption I recieved the lower one and was told I canceled my higher one and it was applied back to my account. I mad photo shots of every credit and purchase I have made ant there is no credit or purchase matching my redemption amount. I sent all documents to chumba. I expecting chumba to do what they always do close my account. Chumba just needs to do the right thing as they want you to play by the rules and they should as well. I will update any changes as soon as I get them. Also chumba has siphoned money off of my bank account without consent.
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User's recommendation: Always take photos of emails and transactions history in game both purchas and cedits

1 comment
Taylour Odn

Update Chumba did what they always do. Said I was violating there policies and deactivated not one but all of my accounts with there platforms. Also said if you cantact your bank to get a refund on fradulant clames you are violating the rules and will be permanently banned.

Destiny C Mov

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Money missing

Chumba Casino - Money missing
Someone used my card for your casino I didn't not give access or permission. In total there was $230 dollars used I didn't authorize. I would like my money to be put back in to my account ending in 2112.
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Loss:
$230
Pros:
  • Send my money back
Cons:
  • Send my money back

Preferred solution: Full refund

User's recommendation: I am not a customer

Sargis Y

Charges not mine

Chumba Casino - Charges not mine
I have multiple charges on my credit card and don't even have a account with you I need someone to contact me due to half my money being gone from my account
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Loss:
$760

Preferred solution: Full refund

Rakemithy S

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Fraudulent transactions

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Chumba Casino - Fraudulent transactions
I have a total of 9 pending transactions that I didnt approve from Chumba Casino and I need the pending transactions canceled for my refund so please contact me as soon as possible
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Loss:
$295

Preferred solution: Full refund

Kristion Wwy

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| map-marker Reading, Pennsylvania

Verify my account

Chumba Casino - Verify my account
Chumba Casino - Verify my account - Image 2
I want my account berifiken because I accidentally sent berificar to berificar and everything was fine
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User's recommendation: it is good application

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