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Top Question
#93694

How can I get my refund back?Someone use my account information I would like my refund in all my money back because I didn't make these transactions.i would like to talk to someone that can actually can help me

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Answer:
by #2092843

Igor the last three days I have put money in ($70) worth snd money does not show. Is there something wrong. Maybe this is telling me not to gamble.

by #2091869

I would like my refund back I like to speak to a representative immediately because somebody use my information my cash I have to actually log on my account but without my permission and made them purchases

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#173742

how do I login in if its saying my account is deactivated cause I was trying to login in chumba but not letting me

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by #2360000

I expect payment or you will deal with a legal case. Craig Cartwright is a puke and ignoring all tickets

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Question:
#62587

Does Chambers casino have a phone number for customer support.

I was hoping to get a phone number for customer support at the temple casino because their emails take forever to get back and then when they do they do not answer the exact question or have the wrong point going on that still does not answer my question and I am in a hurry I don't have 2 days 3 days to wait.

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Answer:
by #1987988


Unfortunately, Chumba Casino does not provide a contact phone number. According to Pissed Consumer, you may try to reach out to Chumba Casino Customer Service by email at support@chumbacasino.com. You may also contact Chumba Casino Customer Service via their social media networks to get a faster response from the company.

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Question:
#59869

how do I go about changing my last name on my account.

My last name was changed due to marriage and I need to redeem but my ID has my marriage name but my account has my madien name but my bank account has my madien name as well what do I do ? Thank you for your time.

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Answer:
by #1972274

According to Chumba Casion FAQs if you change your address, email, phone number or any other contact details or personal information contact Chumba customer service via support form and choose ‘Request Support’ from the drop down menu in order to update your details.

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Question:
#54835

Why you want take my is to get back to The games I wanted to cancel my redeem.

You want let me play

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Answer:
by #1943748

According to the Chumba Casino terms and conditions, the players in the United States are eligible to redeem prizes for gift cards. You can request redemption of any prizes by selecting the 'Redeem' button on the platform.
If you have any questions regarding the Chumba Casino services, please contact the Chumba Casino customer care team via the support form at chumbacasino.com/contact-us/.

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Question:

Why is my account suspended.

My account has been dea activated and it has nothing to do with what I ve done ....i have followed all the rules and regulations .. so why would my account be suspended

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Answer:
by #1940647

According to the Chumba Casino Terms and Conditions, you are allowed to have only one Customer Account, including any Inactive Account, on the Platform. If you attempt to open more than one Customer Account, all accounts you have opened or try to open may be cancelled or suspended.
Additionally, should the name you registered on your Customer Account and the name that appears on your credit/debit card, online wallet and/or financial/bank account differ in any way, your Customer Account will be immediately suspended.
Should your Customer Account be suspended, you need to contact Chumba Casino Customer Support via the form at chumbacasino.zendesk.com/hc/en-us/requests/new for details regarding their verification process.

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Question:

How do I cash out.

Cash out on the game the money I won on there what are the directions on cashing out .

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Answer:
by #1933731

According to the Chumba Casino about us page, you need to have won a minimum of 100 Sweeps Coins dollars as prizes before you can redeem them for cash.
As stated at bonusseeker.com, when you're ready to redeem your Sweeps Coins, you should click the Redeem button at the top of the Chumba Casino screen. When you redeem your Sweeps Coins for the first time, you will have to go through the identity verification process. You'll need the following documents to complete the verification process:
  • government-issued photo ID;
  • proof of your residential address;
  • bank statement.

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Question:
#50438

Why wont you let me login???????Won't let me login!!!!!

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Answer:
by #1919560

If you have problem with log in, please, verify the information you enter. Make sure that the username or email and password are correct. If you can't access your account, contact Chumba Casino customer service via online contact from.

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Question:

How can I redeem prize to prepaid master card I received.

I received a chumba prepaid master card but I dont know how to redeem prizes to card.

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Answer:
by #1915966

According to Chumba Casino FAQs when you choose to redeem Prizes for cash, the cash payment shall be made to the financial account or online wallet from which you purchased Gold Coins, or if this is not technically possible, then to an alternative bank account you nominate. Prizes redeemed for cash will be paid into a joint account or joint wallet provided that one of the names on the joint account or joint wallet matches the name you provided when registering your Customer Account. You may also contact Chumba Casino customer service via online contact from.

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Question:
#22151

New credit card number.

My credit card was hacked and stopped immediately by Capital One. I will be getting a new card soon. How do I change my numbers on Chumba so I can play.

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Answer:
by #1751364


Unfortunately, Chumba Casino FAQ page doesn't provide the necessary information. Please contact Chumba Casino customer service by email at support@chumbacasino.com

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