Contact Chumba Casino Customer Service
Chumba Casino Phone Numbers and Emails
Customer Service:
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+3 569 908 8901
Chumba Casino Emails:
Chumba Casino Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Chumba Casino Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Chumba Casino is 35699088901. 33% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday.
Be prepared for the call as Chumba Casino may ask you for the following information to identify you as a customer: first and last name, email or address.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Chumba Casino Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Chumba Casino is 35699088901. 33% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday.
Be prepared for the call as Chumba Casino may ask you for the following information to identify you as a customer: first and last name, email or address.
People call Chumba Casino mainly because of account, request for information, payments and charges.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Chumba Casino is selfexclude@chumbacasino.com. 69% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Chumba Casino Website:
Chumba Casino Help Center:
Corporate Office Address:
Chumba Casino Customer Service Reviews
This is a great casino, one of the best I've ever played. I would recommend it to anybody. Great payout, good options, fast wins, friendly customer service.
Great wonderful awesome and I can say when u play you can get paid all on how u gamble cause me it was like ok let me get a game that I can really focus on and play and the results was good so play each one you can but find the one for you and you'll thank me later...NoCap at all i was like this ain't real but it's really is real 
Contacted many times. They still haven't accepted the new bank details and it's been a month.
I highly doubt it will ever get fixed. Just a waste of money if your never gonna be able to cash out your winnings.
My Facebook was hacked. I wasn't aware that I hadn't changed my new phone number before it was hacked with Facebook.
That's how I was logging on to your platform. Tuba's customer support has always helped me out; you were great! I love Chumba, I love customer support. However, for me to verify that I am who I say I am, you gave me a list of stuff that I've already done.
I have a list of that which I've done before. It would be so much easier just to talk to somebody so I can verify who I am, instead of having to type all that stuff again and go through the long, drawn-out process.
How Good is Chumba Casino's Customer Service?
Summary of Chumba Casino Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chumba Casino?
Account Question:
- “I'm need to reset my password”
- “Account verification”
- “I don't have access to email or phone connected to my accountI have another email that I rather use”
Request for Information Question:
- “Questions on getting verified”
- “Verification”
- “Verification problems”
Payments and Charges Question:
- “Took my money”
- “Fraud/unauthorized transactions”
- “Fraudulent use of my Card”
Product/ Service Question:
- “Recent I'm calling because it's giving me a limit play and it's not letting me play a game and that's not fair to me because I love playing this game”
- “Error whiie plying a game”
- “Game stopped working”
Shipping and Delivery Question:
- “Didn't receive my buy one get one free”
- “I did not get coins eventhough a message said the purchase was successfull”
- “I did not received my two 10.00 payment t0 my account”
Activation/ Cancellation Question:
- “They deactivated my account”
- “Reactivate acct”
- “Reactivate my account”
Cards Question:
- “They declined my card for no reason”
- “My card is declining a payment”
- “It's not letting me upload my bank information and I use my same card to play cash with now it's telling me an error and all this and all that and I can't redeem my cash”
Staff Question:
- “Customer service”
- “Need to speak to customer service”
- “Talking to customer service”
Refund Question:
- “Refund”
- “Refund $710 my son bought with my card”
- “Getting refund”
Return/ Replace Question:
- “Having trouble changing bank card info”
- “Change my email”
- “I need 2 change my bank account information”
Website/ Application Question:
- “Website down”
- “I'm really *** that Chumba Casino hasn't paid me or reach out to me! I giving really bad rating in Facebook and the website”
- “Website experiencing troubles and difficulties with camera switch stuff”
Employment Question:
- “Employment”
- “I haven't been able to get paid out”
- “How long does it take to get paid”
Other Question:
- “Wont let me purchase or redeem daily bonus”
- “Deacyuvayed accoynt”
- “About the varifying my banking information”
Compare Chumba Casino To
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