Contact Chumba Casino Customer Service
Chumba Casino Phone Numbers and Emails
Customer Service:
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+3 569 908 8901
Chumba Casino Emails:
Chumba Casino Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Chumba Casino Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Chumba Casino is 35699088901. 30% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Chumba Casino may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Chumba Casino Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Chumba Casino is 35699088901. 30% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Chumba Casino may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Chumba Casino mainly because of account, request for information, payments and charges.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Chumba Casino is selfexclude@chumbacasino.com. 72% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Chumba Casino Website:
Chumba Casino Help Center:
Corporate Office Address:
Chumba Casino Customer Service Reviews
So the game I was playing shark frenzy glitched and took $450 for 1 SPIN and of course it wasnt a winning spin and chumba casino staff keep telling me im outta luck because its entertainment platform yet they have had no issues taking HUNDREDS OF DOLLARS FOR ME YO PLAY WEEKLY!
So I refuse to ever play on CHUMBA CASINO AGAIN THEY ARE *** SCAM ARTISTS
How Good is Chumba Casino's Customer Service?
Summary of Chumba Casino Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chumba Casino?
Account Question:
- “Verify my account”
- “Up dating my email account”
- “Blocked account”
Request for Information Question:
- “I need to talk to some one asap”
- “I won $241.14 and I can't seem to find my winnings can u plz help me”
- “Verification”
Payments and Charges Question:
- “Dispute a transaction”
- “Dispute transaction”
- “Dispute”
Product/ Service Question:
- “Can’t add chumba to Home Screen”
- “Bad game”
- “Game issue”
Shipping and Delivery Question:
- “I have not received my money.”
- “Ordered coins on the 10th &11th of May didn't receive them”
- “Didn't get my purchase”
Activation/ Cancellation Question:
- “I have been deactivated”
- “Reactivate account”
- “They deactivated my account for no reason but I'll tell you what they've never had any trouble at all taking my money whenever I reloaded my coins and I've spent lots and lots of money”
Cards Question:
- “Wanting cash out back to card will not cashout”
- “Need my card on”
- “Trying to add my card”
Return/ Replace Question:
- “Changed email login”
- “Change address”
- “Needing to change identity on account”
Refund Question:
- “Refund”
- “REFUND CREDIT”
- “Getting refund”
Staff Question:
- “Customer service”
- “I have yet to hear from customer service”
- “Need customer service”
Website/ Application Question:
- “App not working”
- “I’m getting big win but you guys app hang like I keep trying to spin but the app keep rolling and rolling”
- “Why can’t I use my cash app card”
Employment Question:
- “W2g”
- “W2 G Tax forms for winnings”
- “Do you give 1099 form for 2024”
Other Question:
- “Vérification issues”
- “I am trying to redeem my money and I took a picture of my driving license”
- “A scam”
Compare Chumba Casino Customer Service To
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