Rosa S Jcf

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Verified Reviewer

To get my chumba casino account activated

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They deactivated my account I won $550 I called my bank and they told me chumba took 100 and something dollars out my account and why I'm on the phone with the bank they said chumba casino is taking $30 out my account right now she was going to stop my card and I told her not to that I needed my card and that I will get in touch with chumba my self and I try to get in touch with chumba I didn't do anything wrong so I don't know why my account was deactivated can you please activate my account that's all I'm asking thanks
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Preferred solution: Apology

User's recommendation: Play chumba casino the best casino game online I love it

Cynthia H Nkn

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Verified Reviewer

I have been with Chumba casino for 6 yrs and I won 1500 they wants to put me in for prize out and I hit the right button

I have been with Chumba casino for 6 yrs and I won 1500 they wants to put me in for prize out and...
I have been with Chumba casino for 6 yrs and I won 1500 they wants to put me in for prize... - Image 2
So I been waiting for my answer then Chumba told me to change my password for email now they deactivated my account
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Loss:
$15000

Preferred solution: Full refund

John J Ylk

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Verified Reviewer

My money disappeared

Chumba Casino - My money disappeared
I should have 900 pending y I can see my money I just had 900 now it's saying I have nothing pending
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Preferred solution: All

Lisa W Bpw

I have 10 unauthorized charges equaling to 50$ that I need returned!

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I've never even played a game on This *** thriving *** website and some how I was charged 10 different times 5$ each. 25$ on may 3rd and another 5 transactions on may 13 equaling to 50$. I contacted the BBB. Give me my *** money back!!!
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Loss:
$50

Preferred solution: Full refund

User's recommendation: Don't go on this site! They are thieves!

Destiney P Dtq

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Verified Reviewer

Does not follow their guidelines

Kept being denied verification even with their 30 documents they requested. I have sent in multiple documents at a time even and still denied do to lack of documentation.
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Loss:
$2
Cons:
  • Do not give you your money

Preferred solution: Full refund

John S Yhc

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Verified Reviewer
| map-marker Dallas, Texas

Redeeming problems

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because the only way to communicate them is through emails so it takes days for them to even tell you a problem that they have it took me 3 days just to find out that one number was off on my zip code then it takes another 3 days for them to accept and process that your your application to be able to redeem then it takes another 3 days for you to actually get the reading so it's just that I need to create a better way to communicate with people that's all I'm half tempted to erase the erase the app period
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User's recommendation: make sure that what you're playing with you won't NEED any time soon

Anonymous
map-marker Atlanta, Georgia

Cash out

Chumba Casino - Cash out
I need to cash out and reopen my account. Please call me at 167********. I need a call back asap thank you so very much
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sandra c Evp

Need to talk to a human

need to speak to someone regarding my account..dont understand why ya bloking me from this site i need to speak to someone i dont want to txt
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Preferred solution: more information on why i been bloked

Mary W Rit

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Verified Reviewer
| map-marker Birmingham, Alabama

I have not received any information about my redemption

My redemption has not been processed and its been several days now and I just need some answer to why the delay
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Alejandro C Ucr

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Verified Buyer
|

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Verified Reviewer

Called no one answered

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Chumba Casino - Called no one answered
Made a payment off $10 and didnt get my sweepcoins credit to play! I was only given gold coins. Can I get my money back or sweepcoin credit to continue playing?
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Loss:
$10

Preferred solution: Full refund

Mallori Nut

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Verified Reviewer
| map-marker Saint Cloud, Minnesota

I can not get my rewards payment

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Trying to get my winnings I need help validating my account so if you guys can get back to me as soon as possible would be nice so I can start receiving my earnings because I play the game a lot and I cannot get my money so it makes me not even want to play the game
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Alan 10

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Verified Reviewer

Because I can't login into my account

Line busy Angry I need just login I try to put my address and the system block me ... I have $600 into my account
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Anonymous
map-marker Phoenix, Arizona

I want to redeem my winning

Chumba Casino - I want to redeem my winning
I am wanting to get what you guys are asking so I can get my winnings redeemed. I just haven't had time to go to the bank so it's hard for me I thought I was good with just sending you guys my direct deposit form but it didn't work , but I'll send it again to see if it works this time I just want you guys to put this card in there and take the other off so I can redeem my winning thank you.
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Willamina K

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Verified Reviewer
| map-marker Indianapolis, Indiana

Billing

Yes I never opened this account refund their money please I never authorized this or set up this account
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User's recommendation: Don't use them

Troy R Lcw

Because I liked. The site but i haven't seen any support

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Updated by user May 14, 2023

I hope that people see that this could happened to any one need to b on a secure site

Original review May 14, 2023
That I haven't been on the site a full day and night and I've been robbed.i have not gotten a email from chumba at ALL!!!
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Loss:
$177
Pros:
  • U can win
Cons:
  • But u can also loose it all even when ur not even playing

Preferred solution: Full refund

User's recommendation: Stay aware of your money

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